Important Update: Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid Insurance Coverage at iDental

Dear Patients,

We want to take a moment to share an important update regarding our insurance policies here at iDental. Beginning immediately, our office will no longer be accepting new patients covered under  Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid insurance. This decision was not made lightly, and we understand that insurance changes can be stressful and inconvenient. Our goal in sharing this news is to ensure transparency and give you plenty of time to plan ahead.

What This Means for New Patients

Effective immediately, iDental will no longer schedule or accept new patients who rely on  Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid insurance for dental services. We will ACCEPT ALL OTHER MEDICAID INSURANCES, including Medicaid Forward Health, Molina, UHC Medicaid, Dental Professionals of Wisconsin (DPOW-CCH), and MHS Envolve Medicaid.

You can easily change your insurance to an accepted Medicaid insurance, using your phone or calling state of Wisconsin.

We encourage those exploring care options to reach out to us for help to switch your insurance.

🗓 Current  Anthem Blue Cross Blue Shield or iCare Patients: Important Deadlines

If you are currently a patient at iDental with  Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid, we will continue to honor your coverage for treatment through December 31st of this year. We strongly recommend scheduling any outstanding appointments or treatments as soon as possible so we can complete your care under your current plan. We can also help you to switch to another Medicaid insurance, PLEASE CALL US.

Orthodontic Patients

For patients currently in active orthodontic treatment under  Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid, rest assured—you will be allowed to complete your full course of treatment even beyond the December 31st cutoff. However, no new orthodontic cases will be accepted under  Anthem Blue Cross Blue Shield Medicaid or iCare Medicaid moving forward. We will continue to accept all other Medicaid insurances, including UHC Medicaid, Molina Medicaid, Forward Health Medicaid, DPOW-CCH, and MHS Envolve Medicaid insurance.

Questions?

If you're unsure of your options, we invite you to call our office. Our team is happy to walk you through everything and help you choose the path that’s best for you and your family.

We care deeply about our patients and understand that changes like this can cause concern. Please know that your health and trust mean everything to us. We’re committed to helping you maintain your dental care with compassion, clarity, and continued support.

Thank you for being part of the iDental family.

With care,
The iDental Team
262 223 0280